July 2023

Ruling: Travel agency must provide comprehensive information

In some cases, travelers do not have to pay for their trip if the travel agency has made gross errors in the planning and the trip can therefore not be continued. This was decided by the Munich Local Court (AZ: 114 C 8563/22). In this case, a family wanted to travel with their Chihuahuas in the passenger cabin from Munich via Zurich to Dubai. However, the family was denied boarding by the...

Compare listings

Compare