To improve customer service in rental management and increase process capability, new digital tools in rental platforms match and structure the profiles of prospective tenants with the desired profiles of owners. This enables a landlord to see at a glance how well the prospective tenant fits in at the beginning of the rental process.
Digital rental platforms also simplify numerous tasks in real estate rental. For example, appointments can be made and coordinated via an interactive viewing planner. After the viewing appointment, prospective tenants automatically receive an e-mail that they can use to communicate whether they are interested in the rental property. If they are interested, a digital tenant questionnaire is sent to them. After filling out the mandatory information and confirming that they are aware of the Schufa information, the credit check can take place at the information desk.
With rental management via digital rental platforms, landlords and tenants not only save a lot of time, but also get a better overview of all ongoing processes at the same time. In the process, the specified tenant information and personal data are always protected in accordance with the latest guidelines of the EU-DSGVO and the BDSG and stored SSL-encrypted in a high-security center.
Source: Immomio
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